Privacy Notice
How we handle the personal information you give us through this website, and by phone or email.
Who we are
This website is run by ABLM Associates, the trading name of ABLM Associates Ltd, a company registered in England and Wales, company number 15126877. Our registered office and office address is Regus Stuart House, St John Street, Peterborough, Cambridgeshire, PE1 5DD.
We are responsible for the personal information described in this notice.
You can contact us about this notice at [email protected] or on 01945 701 702.
What information we collect
If you use the enquiry form we collect what you enter: your name, your email address, your phone number (optional), the type of help you are asking about, and any message you choose to add.
If you phone or email us we keep the details you give us so that we can deal with your request.
If you only browse the site, our hosting provider records standard technical information such as your IP address, the time of your visit, the pages requested and your browser type. This is used to run and secure the site.
Cookies and tracking. This website does not set cookies, does not use analytics or advertising tools, and loads its fonts from our own site rather than from Google. If that changes, we will update this notice first.
Spam protection. The enquiry form uses a hidden field and a timing check to filter out automated messages, and may also use a Cloudflare Turnstile check, which runs in your browser.
How we use it, and why
We use the details from the enquiry form to respond to your enquiry: for example to reply, to arrange a call or to give you a quote, and, if you go on to become a client, to start that relationship. We do not use them for marketing unless you ask us to.
Our lawful basis for this is our legitimate interests in responding to enquiries, and taking steps at your request before entering into a contract with you.
You do not have to use the form. You can phone or email us instead. We cannot reply to an enquiry without a way to contact you.
Who receives it
Your enquiry is handled by our staff. To deliver it to us, the form sends it through an email delivery service, and the website is hosted on Cloudflare Pages. These providers handle information on our behalf and only to provide those services. We share your details only with those providers, or where the law requires it.
Some of these providers are based outside the UK, so your details may be processed outside the UK. Where a provider processes data outside the UK, it is protected by UK-approved safeguards, such as adequacy regulations or the International Data Transfer Agreement or Addendum.
How long we keep it
If you do not become a client, we keep your enquiry for up to 12 months and then delete it. If you do become a client, it becomes part of your client records and is kept in line with our professional and legal obligations.
Your rights
Under UK data protection law you can ask us for a copy of the personal information we hold about you, ask us to correct it, ask us to delete it in certain circumstances, and ask us to restrict or object to how we use it. In some cases you can also ask to receive it in a portable format. To use any of these rights, contact us using the details above.
If you are unhappy with how we handle your information you can complain to the Information Commissioner’s Office at ico.org.uk or on 0303 123 1113. We would appreciate the chance to put things right first.
Links to other sites
This website links to Google, so you can read and leave reviews, and to GOV.UK and HMRC guidance. Once you leave this site, those sites’ own privacy terms apply.
Changes to this notice
We will update this page if what we do with your information changes.